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Store Policy

Warranty

All of our products come with a warranty.  The warranty periods are:

 

  • Internal shutters: 10 years

  • External (aluminium) shutters: 7 years

  • Awnings: 7 years components, 10 years ScreenView fabric 

  • All other products: 24 months

 

Salt Breeze warrants that its products will be free from defects in materials and workmanship for the stated periods from the date of purchase, subject to the provisions of this warranty.

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This warranty is limited to the repair or replacement of the defective materials and components. Repairs will be made with like or similar parts. Salt Breeze reserves the right to discharge its obligations under this warranty by refunding the original purchase price of the defective materials or components. 

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This Warranty Excludes: 

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  • Any condition or damage relating to, or resulting from, accidents, alterations, discoloration or fading over time, misuse, abuse, normal wear and tear, removal and/or reinstallation, failure to follow the installation or use instructions of Salt Breeze, or force majeure including, without limitation, storm, fire, flood, cyclone, standing water, explosion, earthquake, vandalism, riot, act of war, pollutant, act of God or other occurrence beyond the control of Salt Breeze. 

  • Installations subject to salt spray or marine influences, severe industrial or corrosive environments or internal situations subject to moisture laden air, shipping charges and costs for removing, disassembling, reassembling and reinstalling the materials or components. 

 

Special Conditions 

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All methods, allowances and specifications must follow the information provided in the installation guides as provided by Salt Breeze.  Failure to adhere to any of the instructions in the installation guides will result in the voiding of all warranties. 

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Interpretation 

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This warranty shall be interpreted and applied subject to the operation of any statute applicable in Australia, the terms of which cannot be excluded by the parties, including (if applicable) relevant provisions of the Trade Practices Amendment (Australian Consumer Law) Act (No. 1) 2010 and similar State legislation. With the exception of the matters outlined in this document, all other implied terms, warranties, conditions and consequences are excluded. 

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Warranty Claims 

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Warranty claims must be made as soon as possible after discovery of the defect and, in any event, within the warranty period. Warranty claims must be accompanied by proof of payment of the full purchase price by the original purchaser. 

Privacy & Safety

This following document sets forth the Privacy Policy for the Salt Breeze website, http://www.saltbreeze.com.au.

Salt Breeze is committed to providing you with the best possible customer service experience. Salt Breeze is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

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Collection of your personal information

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There are many aspects of the site which can be viewed without providing personal information, however, for access to future Salt Breeze customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

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Sharing of your personal information

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We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Salt Breeze takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

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Use of your personal information

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For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

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Changes to this Privacy Policy

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Salt Breeze reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

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Accessing Your Personal Information

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You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Salt Breeze reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

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Contacting us

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Salt Breeze welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means.

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E-mail: support@saltbreeze.com.au

Supplier Enquiries

If you would like to stock your products here on Salt Breeze, feel free to email us at support@saltbreeze.com.au or by filling out the Contact form here.

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We pride ourselves on only stocking the highest quality products, so samples are highly recommended in the process of organising a trade agreement to allow us to better tailor your experience.

Trade Enquiries

For trade enquiries regarding wholesale amounts for your business, development or tradesperson. Please contact us at support@saltbreeze.com.au.

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We are open to all trade enquiries provided you meet the requirements, and we feel you satisfy Salt Breeze's  mission.

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